INTRODUCTION

This document, together with the website’s terms of use, establishes the conditions for booking travel and other offered services (hereinafter, the Conditions).

Please read the Conditions carefully before making any transactions. By using this website or placing an order through it, you consent to be bound by these Conditions. If you do not agree with all the Conditions, you should not use this website.

These Conditions may be modified. It is your responsibility to read them periodically, as the Conditions in effect at the time of using the website or making a purchase will apply to you.

WEBSITE OWNER DETAILS

• Company: Agencia Deportiva UNOIUNO S.L., TravelFit.es
• Tax ID: B98531114
• Registered Address: C/Dr Nicasio Benlloch 86, Valencia 46105, Spain
• Email: in**@*******it.es

A.D. UNOIUNO S.L., a commercial intermediary company and its platform TravelFit: “links between providers and demanders, with potential commercial relationships between wholesalers and retailers connecting intermediate clients or events organized by A.D. UNOIUNO S.L. with its own clients.”

At our Agency, we are dedicated to being the perfect link between providers and demanders. With solid experience in the event and market world, we are committed to facilitating successful commercial agreements for both parties. Trust us to find good opportunities for your travels and activities efficiently.

A.D. UNOIUNO S.L. offers advance ticket sales services, facilitating the public and users’ acquisition of flights, packages, hotels, tickets, managing the distribution of these on behalf of the promoter if they are external and managing them in the case of our own events through our TravelFit platform owned by A.D. UNOIUNO S.L.

Additionally, in this section, you will find all the necessary information about the procedures you need to follow to purchase a ticket to an event or show, the terms and conditions, return policy, etc.

Together, we will build a different space and successful business relationships!

HOW TO REGISTER

It is necessary to register to access our services. You must register by filling out the registration form where you will be asked for personal information that must be updated and accurate. At the end of the registration process, you must accept these GENERAL CONDITIONS and our PRIVACY POLICY.

The user ID and password, if required, should be kept in a secure place. Once you have your user ID and password, you can access the “My Account” (LOG IN) section where you can modify your registration data, view, and monitor the status of your bookings.

If you detect any misuse of your registration information, please contact us immediately via email at in**@*******it.es.

USE OF OUR WEBSITE

By using this website and/or placing orders through it, you agree to:

1. Use the services only for making legally valid inquiries or bookings.
2. Not engage in any false or fraudulent transactions. If we reasonably consider that a transaction of this nature has been made, we are authorized to cancel it and inform the relevant authorities.
3. Provide us with your email address, postal address, payment details, and/or other contact information accurately and truthfully. You also consent that we may use this information to contact you if necessary. See our PRIVACY POLICY.

If you do not provide us with all the information we need, we will not process the selected transactions.

When making an inquiry or request for services through this website, you declare that you are over 18 years old and have the legal capacity to enter into contracts.

TERRITORIAL SCOPE

The services offered through our website are available to individuals with legal residence in Spanish territory or other territories as long as it is within the legal framework.

BOOKINGS THROUGH OUR WEBSITE

To make any travel bookings or other services offered by TravelFit.es, you must select a valid payment method, authorizing us to charge using the selected payment method.

Any transaction will be subject to the User reading and accepting these General Booking Conditions. Once accepted and the applicable terms and conditions for the reservation and purchase of the selected product are agreed upon and the payment has been made, we will complete the transaction as soon as possible.

If, due to certain circumstances, we are unable to complete the orders placed, we will notify you as soon as possible.

PRICES AND PAYMENT METHODS

All prices offered on our website are represented in EUROS (EUR). The purchase of virtual currencies is not subject to VAT; however, any fiscal obligations that the transactions might generate are your sole responsibility.

Payments and refunds for all transactions will be made in euros (EUR). If your credit/debit card is not denominated in EUROS, the exchange rate will be applied by the corresponding bank entity according to the market exchange rate and may vary from the price indicated on our website.

In the case of combined travel bookings, the price of the combined travel has been calculated based on exchange rates, transportation fees, fuel or other energy sources, taxes, and other tourist surcharges including landing, boarding, and disembarking fees at ports and airports if expressly included as applicable on the date of delivery of pre-contractual information.

Unless stated otherwise, the program offers prices per person with accommodation in a standard double room and flights in economy class.

Any variation in the price of the mentioned elements may lead to a review of the final price of the trip, either upwards or downwards, strictly according to the mentioned price variations. These modifications will be notified in writing to the traveler. The review of prices according to the provisions of Article 158 of Royal Legislative Decree 1/2007, of November 16, which approves the Consolidated Text of the General Law for the Defense of Consumers and Users and other complementary laws, will only take place if the trip organizer has expressly reserved that right and has communicated it in the pre-contractual information provided before the booking.

Under no circumstances will the price of the trip be increased within the 20 days immediately prior to the departure date. If the price increase exceeds eight percent of the combined travel price, the traveler may terminate the contract by notifying the organizer.

Payments and refunds for all transactions will be made in euros (EUR). If your credit/debit card is not denominated in EUROS, the exchange rate will be applied by the corresponding bank entity according to the market exchange rate and may vary from the price indicated on our website.

The available payment methods on our website will be displayed during the booking process.

TravelFit.es will always use secure payment methods and will not store information related to the cards used in its files. When using a debit/credit card, the user confirms that the card used is theirs or has been properly authorized by the cardholder for use. Credit/debit card transactions will be subject to a security and validation check by the issuing entity. If the issuing entity denies the transaction, TravelFit.es will not be responsible for delays or cancellations of transactions. When funds are provided via credit or debit card, any fees or commissions charged to TravelFit.es by the payment service provider will be the exclusive responsibility of the customer.

ORDER CONFIRMATION

Orders are subject to acceptance by TravelFit.es, compliance with and acceptance of the GENERAL CONDITIONS by the user, and market availability. TravelFit.es reserves the right not to accept the order if payment information is not approved or if any other issues related to the General Conditions of Use of the portal are detected. When you make a transaction through our website, we may send you a confirmation email with details of the transaction. Verify that the details in the confirmation message are correct as soon as possible and keep a copy for your records.

RIGHT OF WITHDRAWAL

Transactions made on our website include: travel, activities, and tourist services contracted directly with various providers and tour operators. All of these are subject to the right of withdrawal under the terms and conditions of return established by the service provider in the combined travel contract or in the purchase of independent services in each case, of which you will be informed before accepting the payment.

OUR RIGHT TO MODIFY THESE CONDITIONS

TravelFit.es may review and modify these conditions at any time.

You will be subject to the policies and conditions in effect at the time you use this website or make each transaction, unless we are required by law or government decisions to make retroactive changes to such policies, conditions, or privacy policy, in which case, any changes will also affect orders you have made previously.

PERSONAL DATA PROTECTION

In accordance with the General Data Protection Regulation and other applicable regulations, we inform you that the personal data you provide through our website or by sending emails will be processed by TravelFit.es as the data controller to perform the requested transactions and to receive periodic notifications via electronic means. The legitimacy of the processing lies in the provision of the requested services. You can find more information about the processing of your data for the described purposes in the PRIVACY POLICY, which must be read, understood, and accepted to use the services on this website.

TravelFit.es is committed to complying with the obligation to keep personal data confidential and has adopted the necessary measures to prevent alteration, loss, treatment, or unauthorized access, taking into account the state of technology at all times.

In any case, all users have the right to exercise, at any time, the rights of access, rectification, limitation of processing, deletion, opposition, restriction of processing, and data portability that apply to them by writing to TravelFit.es at the email address in**@*******it.es, proving their identity. If you consider it appropriate, you may file a complaint with the Spanish Data Protection Agency.

DISCLAIMER OF LIABILITY

We will not be liable for any non-compliance or delay in fulfilling any obligations if it is due to events beyond our reasonable control (“Force Majeure”). Force Majeure includes any act, event, failure to act, omission, or accident that is beyond our reasonable control, including but not limited to:

(I) Strikes, employer closures, or other industrial actions. (II) Civil unrest, riot, invasion, threat or attack of terrorism, war (declared or not), threat or preparation for war. (III) Fire, explosion, storm, flood, earthquake, collapse, epidemic, or any other natural disaster. (IV) Inability to use trains, ships, airplanes, motor transport, or other means of transportation, whether public or private. (V) Inability to use public or private telecommunications systems. (VI) Acts, decrees, legislation, regulations, or restrictions by any government or public authority.

It will be understood that obligations will be suspended during the period in which the Force Majeure continues, and we will have an extension of the time to fulfill those obligations for a period equal to the duration of the Force Majeure. We will use all reasonable means to bring the Force Majeure to an end or to find a solution that allows us to fulfill our obligations despite the Force Majeure.

INTEGRITY

These Conditions and any document expressly referenced in them constitute the entire agreement between you and us concerning their subject matter and replace any other prior agreement, understanding, or promise made verbally or in writing between you and us.

You and we acknowledge that we have entered into a contract without relying on any statement or promise made by the other party or that could be inferred from any statement or writing in the negotiations between us before the contract, except for what is expressly mentioned in these Conditions.

Neither you nor we will have any action against any uncertain statement made by the other party, whether verbal or written, before the date of the contract (unless such uncertain statement was made fraudulently), and the only action the other party will have is for breach of contract in accordance with these Conditions.

If any of these Conditions or any provision of a contract are declared null and void by a final resolution of a competent authority, the remaining terms and conditions will remain in effect without being affected by such declaration of nullity.

JURISDICTION AND APPLICABLE LAW

The sale is understood to be carried out in Spanish territory. Therefore, for any interpretative or contentious issues that may arise, Spanish legislation will apply. In the event of a dispute, both parties agree to submit to the jurisdiction of the Courts and Tribunals of the Consumer’s domicile, waiving any other jurisdiction that might correspond.

Finally, we remind customers that if they wish to file a complaint for any issue related to the contractual relationship, they may submit the appropriate complaint by filling out the following electronic form: http://ec.europa.eu/consumers/odr/.